Privacy policy
Last updated: June 02, 2026
Hitoritaimu operates this website and store through Shopify. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, place an order, subscribe to our communications, or contact us.
Information We Collect
When you use our store, we may collect the following information:
- Name
- Shipping address
- Billing address
- Email address
- Phone number
- Payment information
- Order history
- Device and browser information
- IP address
- Website usage data
Payment information is securely processed through Shopify and our payment service providers. We do not store complete credit card information on our systems.
How We Use Your Information
We may use your information to:
- Process and fulfill orders
- Deliver products and services
- Provide customer support
- Communicate regarding orders, returns, and inquiries
- Improve our website, products, and services
- Prevent fraud and maintain security
- Comply with legal obligations
- Send newsletters and promotional communications where you have provided consent, if required by law
Shopify
Our store is hosted by Shopify. Shopify may process personal information in order to provide:
- Store hosting
- Checkout functionality
- Payment processing
- Analytics
- Security services
- Customer account functionality
For more information regarding Shopify's privacy practices, please visit:
Sharing Information
We may share personal information with trusted third parties only when necessary to operate our business, including:
- Shopify
- Payment providers
- Shipping carriers and logistics providers
- Service providers supporting website operations
- Professional advisors or authorities where required by law
We do not sell your personal information.
International Data Processing
Because Shopify and certain service providers operate globally, personal information may be transferred to, processed, or stored in countries outside Japan. Such processing will be carried out in accordance with applicable laws and appropriate safeguards.
Cookies
Our website may use cookies and similar technologies to:
- Remember preferences
- Improve website functionality
- Analyze website performance and usage
- Enhance the customer experience
You may manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
Data Retention
We retain personal information only for as long as necessary to:
- Fulfill orders
- Provide customer support
- Comply with legal and tax obligations
- Resolve disputes
- Enforce our agreements
Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Your Rights
Subject to applicable laws and regulations, you may request:
- Access to your personal information
- Correction of inaccurate information
- Deletion of personal information where legally permitted
To make such a request, please contact us using the information below.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact
For questions regarding this Privacy Policy or your personal information, please contact:
contactus@hitoritaimu.com